Refund Policy
Eligibility
To be eligible for a return, the following conditions must be met:
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The item must be in its original condition, unused, and in the same packaging as when you received it.
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The return must be initiated within [number] days of the purchase date.
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Proof of purchase, such as a receipt or order confirmation, is required.​​
Non-Returnable Items
Certain items are not eligible for return. These include:
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Perishable goods, such as food items or fresh produce.
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Personalized or custom-made items that cannot be resold.
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Items marked as final sale or clearance.
Return Process
To initiate a return, please follow these steps:
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Contact our Customer Service team at info@besulifestyle.com or 020 3524 3448 to request a return authorization.
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Provide your order number, the reason for the return, and any relevant details about the item(s) you wish to return.
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Our Customer Service team will provide you with instructions on how to return the item(s) and a return authorization number, if applicable.